Question 1

Does the M-Pesa integration work with my till number or paybill?

Accepted Answer

Yes. Configure your Daraja credentials once and the checkout pushes an STK prompt to the customer's phone; the confirmation attaches to the sale. Without Daraja, the cashier keys in the confirmation code from the customer's SMS and the sale is matched the same way.

Question 2

What happens to sales made during a power cut?

Accepted Answer

They are saved on the device the moment they are rung up and sync automatically when power and data return — with the same receipt numbers, in sequence. Nothing is lost and nothing is duplicated.

Question 3

Is NodePoint KRA eTIMS compliant?

Accepted Answer

Yes. NodePoint files with KRA eTIMS through DigiTax, a KRA-approved eTIMS integrator. Every sale, restaurant bill, hotel folio and invoice is submitted as it settles, the receipt carries KRA's receipt number, signature and QR code, and voids and refunds file credit notes. Enter your KRA PIN and branch in Settings, request activation, and fiscalised receipts switch on.

Question 4

Does it run Kenyan payroll?

Accepted Answer

Yes — PAYE, NSSF and SHIF deductions are built in, with payslips per run. This is the one market where statutory payroll is fully supported today.

Question 5

Does it work with M-Pesa in Kenya?

Accepted Answer

M-Pesa is built in: push an STK prompt from the checkout or key in the confirmation code, and the payment attaches to its sale automatically.

Question 6

What does Hotel Management cost in Kenya?

Accepted Answer

Subscriptions in Kenya are billed in Kenya shillings. Every account starts with a seven-day free trial with the full product — no payment required. See the licence card above for the monthly and annual price.

Question 7

Can I use it in Nairobi, Mombasa, Kisumu and outside the city?

Accepted Answer

Yes — it is web-based and works on any phone, tablet or computer, and sales keep recording on the device when the network drops, then sync when it returns. Upcountry connectivity is the case it was designed for.

Question 8

How much does hotel management software cost in Kenya?

Accepted Answer

NodePoint Hotel Management is KSh 2,500 a month or KSh 25,000 a year in Kenya, with unlimited rooms, staff and devices — the licence does not grow because the property does. Outside Kenya it is $25 a month. Every property starts with a seven-day free trial, no payment required.

Question 9

Does it work at a lodge without reliable internet?

Accepted Answer

Yes. The tape chart, check-in, folios and housekeeping keep working on the device and sync when the connection returns. Offline-first operation is the architecture, designed for exactly this.

Question 10

Can restaurant and bar charges go on the room bill?

Accepted Answer

Yes. Restaurant, bar, minibar and room service charges post to the guest's folio from the department that made them, and checkout settles the balance in one step.

Question 11

Can it manage safari packages and tours?

Accepted Answer

Yes. Safari packages, vehicles and guides are managed alongside the front desk, with bookings and deposits recorded against each — so a lodge that sells game drives runs the whole operation on one platform.

Question 12

Does it handle group bookings and agents?

Accepted Answer

Yes. Bookings can be grouped, and each booking is tagged by source — walk-in, phone, website, agent or OTA — so you can see exactly where your nights come from.

Question 13

Is there a night audit?

Accepted Answer

Yes. The night audit posts the day's room charges, reconciles arrivals and departures and produces the manager's report — the daily control an owner or operations director reads first.

Hotel Management Software in Kenya — Bookings, Folios and Housekeeping

What you get

Tape chart

Check-in and check-out

Guest folios

Housekeeping board

Automated night audit

Rates and safari bookings

Who runs this module

Built for

The case

Read next

The other modules

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